Refund policy

Returns

Unfortunately we can’t offer you a refund or exchange after the product is picked up.

Several types of goods are exempt from being returned due to health codes. Perishable goods, such as food, cannot be returned.

Refunds (if applicable)

If the product is not of edible quality. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

Late or missing refunds (if applicable)

If you haven’t received an approved refund, first check your bank account to see if it is in process.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at admin@domesticseafood.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@domesticseafood.com.